Who we are
OneTwentyGrove ("we", "us", "our") is a business advisory service operated from the United Kingdom. Our website is onetwentygrove.com. You can contact us via WhatsApp at +447957109710.
What data we collect
We collect the following types of data:
- Analytics data — via Google Analytics 4 (GA4), which collects anonymised information about how visitors use our site, including pages visited, time on site, and general location (country/city level). No personally identifiable information is collected through GA4.
- Payment data — if you book a session, payment is processed entirely by Stripe. We do not store or handle your card details.
- WhatsApp messages — if you contact us via WhatsApp, your message and phone number are received directly by us and used solely to respond to your enquiry.
Cookies
We use cookies only for Google Analytics to understand how our site is used. No advertising or tracking cookies are set. You can accept or decline analytics cookies using the banner shown on your first visit. Your preference is saved in your browser and you can change it at any time by clearing your browser's local storage.
Legal basis for processing (UK GDPR)
We process analytics data on the basis of your consent, which you provide via the cookie banner. Payment processing by Stripe is based on contract performance. WhatsApp communications are processed on the basis of legitimate interests (responding to your enquiry).
How we use your data
- To understand how visitors use our website and improve it (analytics)
- To process bookings and payments (Stripe)
- To respond to enquiries made via WhatsApp
We do not sell, rent, or share your data with third parties for marketing purposes.
Third-party services
- Google Analytics 4 — Google Privacy Policy
- Stripe — Stripe Privacy Policy
- WhatsApp (Meta) — WhatsApp Privacy Policy
Data retention
Analytics data is retained by Google for 14 months by default. WhatsApp messages are retained for as long as necessary to handle your enquiry. We do not store payment data.
Your rights
Under UK GDPR, you have the right to access, correct, or delete personal data we hold about you, and to withdraw consent for analytics at any time. To exercise any of these rights, contact us via WhatsApp at +447957109710.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision.